How do you build an AI agent for a business in the region?

We frame the problem, map the manual workflow, design the agentic loop, and build it on Claude using the Claude Agent SDK and the Model Context Protocol (MCP) — POC-first, so you see a working agent before committing to the full build.

How much does AI agent development cost?

A first, well-scoped agent typically lands in the low tens of thousands of Ringgit, plus running costs for the Claude model and infrastructure. You can model the running cost for your team with our Claude cost calculator.

Which industries use these AI agents?

Finance, insurance, retail and F&B, procurement and manufacturing, legal, HR and customer service — anywhere teams read, check and match documents or requests by hand.

AI agent use cases · Malaysia & Singapore

AI agent development, shown use case by use case

For each use case we show the manual workflow, the agentic redesign, how we build the loop on Claude, and how we prove it works — then build it for you.

Member of the Anthropic Claude Partner Network. We use the agent patterns, not just the buzzword.

Use cases across finance, insurance, retail & F&B, procurement & manufacturing, legal, HR and customer service.

Our agentic development process

Built on Anthropic's agent guidance and the Agent GPA eval framework. Building Effective Agents · Agent GPA

1Frame the problem
2Map the manual workflow
3Design the agentic workflow
4Build the loop on Claude
5Single model or multi-agent
6Evaluate & measure
7Deliver, POC-first

Browse by industry:Financial services Logistics & supply chain Retail & F&B

Retail & F&BAvailable

prompt chaining

Order processing agent

Take customer orders on WhatsApp — capture items, confirm details, and push them straight into your system.

ValueBuild effort

See how we'd build it

Retail & e-commerceAvailable

routing

Product enquiry agent

Answer product questions instantly on WhatsApp — availability, specs and price — from your own catalogue.

ValueBuild effort

See how we'd build it

Customer serviceAvailable

routing

Support triage agent

Read, categorise and route incoming tickets, resolving the routine ones on the spot.

ValueBuild effort

See how we'd build it

HR, IT & internal opsAvailable

prompt chaining

Internal knowledge agent

Staff ping HR, IT and ops all day with questions already answered in your own documents.

ValueBuild effort

See how we'd build it

Corporate comms & IRAvailable

evaluator-optimizer

Corporate communications consistency agent

Turn one approved message into on-brand, fact-consistent versions in every language — checked, flagged, and ready for sign-off.

ValueBuild effort

See how we'd build it

Lending & financeAvailable

evaluator-optimizer

Credit evaluation agent

Reviewers spend their day cross-checking loan documents by eye instead of deciding.

ValueBuild effort

See how we'd build it

Finance & procurementAvailable

prompt chaining

Invoice matching agent

Three-way match of purchase order, delivery order and invoice before a payment goes out.

ValueBuild effort

See how we'd build it

Finance & accountingAvailable

routing

Cash application agent

Match incoming bank receipts and POS settlements to open invoices and clear them — automatically, with only genuine exceptions going to a human.

ValueBuild effort

See how we'd build it

Finance & accountingAvailable

evaluator-optimizer

Bank reconciliation agent

Reconcile the bank statement against your cash book line by line — matching both directions, posting bank charges, explaining timing differences, and flagging genuine discrepancies.

ValueBuild effort

See how we'd build it

Insurance & takafulAvailable

orchestrator-workers

Insurance claims agent

Match a claim against the policy, the report and the receipts — and flag what doesn't add up.

ValueBuild effort

See how we'd build it

Financial services & regulated onboardingAvailable

routing

Onboarding & KYC agent

Check that identity documents, proof of address and application details are consistent.

ValueBuild effort

See how we'd build it

Legal & contractsAvailable

evaluator-optimizer

Contract review agent

Compare a signed contract against the agreed template and surface the clauses that changed.

ValueBuild effort

See how we'd build it

Human resourcesAvailable

parallelization

HR verification agent

Verify that a candidate's certificates, references and stated history line up — before the offer goes out.

ValueBuild effort

See how we'd build it

HR & workforce operationsAvailable

routing

Leave & shift-cover agent

Take leave and MC requests, check them against policy and balances, route for approval, and find qualified cover for the shift — end to end.

ValueBuild effort

See how we'd build it

Don't see your use case?

If your team spends its day reading, checking and matching documents or requests by hand, there's probably an agent for it. Tell us the problem.

Tell us the problem

AI agent development — common questions

How do you build an AI agent for a business in the region?: We frame the problem, map the manual workflow, design the agentic loop, and build it on Claude using the Claude Agent SDK and the Model Context Protocol (MCP) — POC-first, so you see a working agent before committing to the full build.
How much does AI agent development cost?: A first, well-scoped agent typically lands in the low tens of thousands of Ringgit, plus running costs for the Claude model and infrastructure. You can model the running cost for your team with our Claude cost calculator.
Which industries use these AI agents?: Finance, insurance, retail and F&B, procurement and manufacturing, legal, HR and customer service — anywhere teams read, check and match documents or requests by hand.